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CARIERE

Activitatea companiei ETEM,  însoțită de expansiunea  globală și inovație tehnologică, atragem noi profesioniști talentați.

Căutăm oameni plini de creativitate .  Oamenii ce îmbrățișează provocările, își ating obiectivele și au o experiență solidă în industria aluminiului.

De fapt, căutăm întotdeauna indivizi pasionați, oameni cu caracter puternic si cu etică profesională fermă.

Dacă simțiți că îndepliniți criteriile de mai sus, vă rugăm să luați legătura cu noi.

POSTURI LIBERE

Customer Service

Customer Service Specialist Sofia, Bulgaria

Customer Service Specialist

Sofia, Bulgaria

About the company

ETEM is a leading aluminum extrusion company among the most promising ones in Eastern Europe, specializing in the production of profiles for architectural and industrial applications.

With production facilities in Sofia – Bulgaria, and Greece, and commercial offices in Romania, Ukraine, Serbia, North Macedonia, Albania and Cyprus, ETEM is an international company with exports that exceed 70% of its production capacity and worldwide presence.

ETEM is looking for a qualified candidate to join the Sofia facilities as a Customer Service Specialist.

Requirements:

  • University degree;
  • At least 1 years of customer service experience;
  • Good communication and organizational skills, able to work in a team environment;
  • Excellent attention to detail and accuracy, ability to multi-task;
  • Ability to work under pressure and to deadlines;
  • Energetic, ambitious and result-oriented person;
  • Good command of English is a must;
  • A second foreign language would be an advantage, preferably French – B2;
  • Knowledge of SAP will be considered a plus.

Key responsibilities:

The purpose of the position is the complete support of the domestic and export sales teams.

  • Records and processes orders received by mail, telephone and /or through personal customer contact in the system; 
    Serves as a communication link between customer and sales staff to assure responsiveness;
  • Tracks order activity and alerting appropriate staff of any potential delivery problems.
  • Develops and maintains a vast knowledge of the products and services being offered.
  • Prepares documents and reports for future reference.
  • Analyzes complaints from customers and provides adequate resolutions
  • Conduct surveys regarding products, services and customer service experiences.
  • Communicates customer feedback to various teams—including technical and marketing departments, in order to improve the overall customer experience.

To join the ETEM team please, send us your CV in English. Contact us on e – mail:sbashliyska@etem.com

 

Apply now

Product Management

Quality Assurance - Systems Coordinator Sofia, Bulgaria

Quality Assurance - Systems Coordinator

Sofia, Bulgaria

Requirements:

  • Bachelor degree;
  • Minimum 5 years’ experience in Quality Assurance or Quality Systems;
  • Expertise in ISO 9001 and OHSAS 18001;
  • Fluency in English (speaking and writing);
  • Competent with computer software such as Microsoft Office (Word, Excel, Access, and PowerPoint);
  • Desired experience with SAP;
  • Strong organizational and communication skills are required;
  • Team attitude, eager to cooperate with others;
  • Able to handle a dynamic workload;
  • Work ethics that complement the culture of high integrity throughout all areas of internal and external business activities

Job description/Responsibilities:

  • Preparing of necessary working instructions;
  • Assists with the development and implementation of QA policies and procedures;
  • Claims management - Visit the customers;
  • Establish standards and inspection of incoming materials;
  • Establishment and maintenance of ISO 9001 and OHSAS 18001;
  • Prepare schedule, direct and perform internal audits;
  • Identify and manage risk within the organization;
  • Establish and maintain key performance indicators, monitors ongoing performance, and improve performance against set goals;
  • Prepare and evaluate vendor performance analysis as required;
  • Develop and deliver oral presentations when required;

To join the ETEM team please, send us your CV in English. Contact us on email: sbashliyska@etem.com

Apply now

De fabricație

Industrial Profile Designer Magoula, Greece

Industrial Profile Designer

Magoula, Greece

We are looking for an Industrial Profile Designer to join our factory facilities, located in Magoula, Greece.

Key responsibilities

  • Development of industrial designs (profiles, packaging, etc.;
  • Organization and management project files;
  • Communication with departments and subcontractors.

Skills and qualification

  • Mechanical Engineering degree from Technological Educational InstituteorDesignerfrom Technical school (IEK);
  • Good knowledge of AutoCAD;
  • Knowledge of inventory will be considered as a plus;
  • Good command of verbal and written English language skills.

What we offer

  • Competitive remuneration package;
  • Continuous training;
  • Opportunities for development in a dynamic and growing international group;
  • A long-term career with a well-established and highly rated company.
Apply now

R&D

Project Support Engineer Magoula, Greece

Project Support Engineer

Magoula, Greece

We are looking for a Project Support Engineer to join our facilities, located in Magoula, Greece.

Key responsibilities

  • Informing the Architectural Studios, Construction Companies and Private and Public sector Authorities for ETEM's systems and solutions.
  • Promoting systems and products to Contractors and Manufacturers.
  • Providing technical support and consulting during specification and project execution phases.
  • Possibility of traveling within or outside Greece.

Skills and qualification

  • Engineering Degree from Technical University or Technological Educational Institute;
  • Experience in relevant subject and position;
  • Very good knowledge of drafting software (AutoCAD) and specialized engineering platforms (AutoDesk Mechanical Desktop, Inventor, Revit);
  • Good verbal and written English language skills.
  • Driving license;
  • Good knowledge of French or German language will be considered as a plus;
  • Fulfilled military service for male applicants.

What we offer

  • Competitive remuneration package;
  • Continuous training;
  • Opportunities for development in a dynamic and growing international group;
  • A long-term career with a well-established and highly rated company.
Apply now

Vanzari & Marketing

Business Development Officer Magoula, Greece

Business Development Officer

Magoula, Greece

We are looking for a Business Development Officer to joins our factory facilities, located in Magoula, Greece.

Key responsibilities

  • Develop business and marketing plans in coordination with Business Development Director to achieve revenue goals.
  • Analyze the current and past budgets, sales and revenues in order to provide recommendations for business growth and problem resolution.
  • Research the market for identifying new business opportunities.
  • Prepare sales contracts ensuring adherence to law-established rules and guidelines
  • Explain prospective clients about the advantages of the products or services offered and follow up with them in order to close the business deals.
  • Respond to the client queries regarding the products in a timely fashion.
  • Develop business proposals for new and existing customers.
  • Develop creative strategies to retain the clients including interviewing them to take their feedback and incorporate it into the growth plan.
  • Participate in the annual marketing budget and track the expenses against the budget.
  • Develop in-depth knowledge about business development practices, marketing activities, prospective clients and industry trends.
  • Develop strong customer relationships in order to generate a high volume of prospective clients.
  • Manage customer calls and appointments effectively for new opportunities.
  • Determine cross-selling opportunities among different offices.
  • Supervise the client relationship management database and utilize it to manage customer contacts and mailing lists.
  • Develop a growth strategy focused both on financial gain and customer satisfaction.
  • Conduct research to identify new markets and customer needs.
  • Arrange business meetings with prospective clients.
  • Keep records of sales, revenue, invoices, etc.
  • Provide trustworthy feedback.
  • Build long-term relationships with new and existing customers.
  • Develop entry-level staff into valuable salespeople.

Skills and qualification

  • BSc/BA in business administration, finance, marketing or engineering.
  • Good to have working experience on business reporting, accounting or on relevant role.
  • Communication, interpersonal, analytical and negotiation skills.
  • Time management and planning skills.
  • Proficiency in MS Office.
  • Excellent command of verbal and written English and French language skills.

What we offer

  • Competitive remuneration package.
  • Continuous training.
  • Opportunities for development in a dynamic and growing international group.
  • A long-term career with a well-established and highly rated company.
  • Exposure in a multinational dynamic sales environment.
Apply now
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