Activitatea companiei ETEM, însoțită de expansiunea globală și inovație tehnologică, atragem noi profesioniști talentați.
Căutăm oameni plini de creativitate . Oamenii ce îmbrățișează provocările, își ating obiectivele și au o experiență solidă în industria aluminiului.
De fapt, căutăm întotdeauna indivizi pasionați, oameni cu caracter puternic si cu etică profesională fermă.
Dacă simțiți că îndepliniți criteriile de mai sus, vă rugăm să luați legătura cu noi.
We are looking for a qualified candidate to join the Sofia facilities as a Customer Service Specialist.
- University degree;
- At least 1 year of customer service experience;
- Good communication and organizational skills, able to work in a team environment;
- Excellent attention to detail and accuracy, ability to multi-task;
- Ability to work under pressure and to deadlines;
- Energetic, ambitious and result-oriented person;
- Good command of English is a must;
- A second foreign language would be an advantage,
- Preferably French – B2;
- Knowledge of SAP will be considered as a plus;
The purpose of the position is the complete support of the domestic and export sales teams.
- Records and processes orders received by mail, and/or through personal customer contact in the system;
- Serves as a communication link between customer and sales staff to assure responsiveness;
- Tracks order activity and alerting appropriate staff of any potential delivery problems;
- Coordinate different departments to achieve the desired customer service level;
Develops and maintains a vast knowledge of the products and services being offered;
- Prepares documents and reports for future reference;
- Analyzes complaints from customers and provides adequate resolutions;
- Conduct surveys regarding products, services, and customer service experiences;
- Communicates customer feedback to various teams—including technical and marketing departments, in order to improve the overall customer experience;
We are looking for an Assistant Accountant to join our facilities, located in Magoula, Greece.
Skills and qualification
What we offer